eventusprotocol

Demistify the Myth of Training

In Self-Improvement on August 21, 2013 at 2:58 am

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Personal development training in the workplace is very similar to physical training. When we go on a diet or start a new exercise program, it is unrealistic to think that we will be fit and thin after the first day. A complete transformation won’t happen over one session. In the same way, attending one seminar is the very first step towards self-improvement.  It is informative, but is not enough to change your behavior.

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Just like with a diet or new exercise plan, you have to create a long-term action plan to stick with in order to transform. It requires one to be open-minded. For example, you might start a yoga class and walk in as a beginner. By consistently attending the class and listening to the teacher’s critiques, your posture will be corrected in the ways they are supposed to be. Later on, you will find that you are able to advance because you have the necessary foundations.

Sometimes, you might find that you have habits that are hard to break. You might be craving junk food, or wanting to lead your work team like you have in the past. Your long-term action plan also requires you to be consistent. Some people go to a therapist to talk through issues, especially searching for solutions that they cannot reach on their own. They may attend multiple sessions in order to unlearn their old habits and learn to replace it with the new.

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The book, Psycho-Cybernetics first set forth the saying that it takes 21 days to start a pattern. Others say it takes 66 – 100 days to become automatic. It may take 30 days to forget a message, and you will most likely forget 66% of what you have learned within 24 hours. With this in mind then, the best attitude to have when walking in to see the therapist, trainer, or seminar leader is to have patience, persistence, and a willingness to change from that first baby step. What steps towards self-improvement have you taken lately?

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What is your DiSC® animal communication style?

In Business, Self-Improvement, Social on July 6, 2013 at 1:18 am

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Do you ever wish that your thoughts and ideas could be communicated and understood as clearly as it is in your head? Do you feel like you are on the same wavelength as some of your coworkers but not with others?

The way you and your coworkers communicate is not superior or inferior in any way, just different. You may even find that your communication style is a mix, depending on the situation or who is involved.

Everything DiSC Management Map

One of the tools that EVENTUSPROTOCOL uses is an assessment tool called DiSC®  to help identify your communication style and learn to adapt to others’ styles, honing and improving management and communication skills. It allows you to recognize how others may perceive your dominant communication style, and how you can best work with different types of people.

Try to see if you can identify your own communication style in one of these animals:

D – Dominant – Lion
Lions have a tendency to be independent, direct, firm, fast-moving, results-oriented, and decisive.

Others may perceive them as intimidating, fearless, or blunt.

i – Influential – Dolphin
Dolphins have a tendency to be outgoing, enthusiastic, optimistic, and outspoken.

Others may perceive them as reckless or sloppy.

S – Steadiness – Zebra
Zebras have a tendency to be even-tempered, accommodating, a team player, and patient.

Others may perceive them as indecisive or unassertive.

C – Conscientiousness – Eagle
Eagles have a tendency to be analytical, reserved, precise, detail-oriented, and sharp.

Others may perceive them as over-analyzing, skeptical, and slowing down the process.

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Just like a knife that  must be honed and sharpened over time, we must also sharpen our skills by learning effective communication styles in mono and multicultural environments. When faced with someone with different perspectives, visions, and communication styles, our first instinct is to be judgmental. However, by ignoring our instincts and instead learning more about ourselves and our own communication styles, we can learn how to communicate more effectively with others.

In addition to the DiSC® Communication Workshop,  EVENTUSPROTOCOL also offers workshops such as Supervisory Skills, Conflict Management, Appreciative Inquiry, and Emotional Intelligence. If you are interested in learning about your DiSC® Communication style or honing your skills through one of our workshops, please contact our office for more information.

Business and Conflict in Cross Cultural Situations – Asia

In Culture, Social on May 18, 2013 at 12:59 am

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It may be difficult to decipher a person’s mood, thoughts, or feelings – especially when they represent a different culture than you. Their attitudes and actions may be learned from generation to generation, and would be difficult to change. Instead, we must be cognizant of the culture and tips that will help make the job easier for both sides.

Asian business culture can be perceived as unemotional, formal, and especially difficult to read. However, many Asian cultures like to show respect, modesty, and humbleness by not speaking their true feelings aloud. Here is some advice when working with your Asian counterparts:

1. Collect Accurate Information.Prior to speaking up, make sure to get all available data and information. Just like a financial auditor or private investigator, you will want to collect all of your data before talking to your client. This will allow you to explain your thoughts in a logical order calmly, and back them up with evidence and data.

2. Get Used to Passive Aggressive Behavior.
It would be uncommon to see an Asian business person screaming at the top of their lungs in the workplace. Instead, you would most likely see “indirect” or “implied” messages to communicate true feelings. Be sure to pay attention to body language, subtle cues, and facial expressions. The eyes speak louder than the mouth, nodding doesn’t mean full agreement, and “Ok” does not exactly mean “Yes, green light the idea!” Take time to get to know others and their subtle cues before entering into a long-term business deal or partnership.

3. Win with Kindness.
Show respect to others at all times, including when there is conflict. Give your Asian counterparts the floor to speak, showing special deference towards your elders. Avoid talking over them, cutting them off when talking, and raising your voice, as this is highly disrespectful. Also, if possible, take them out for lunch for an opportunity to connect and share unfavorable thoughts or ideas.

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If you are interested in learning how to improve your effectiveness with others, EVENTUSPROTOCOL offers Cross-Cultural Communication courses – East and West. Feel free to contact us for more information.

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